topic Re: Why is Spotify using so much mobile data? It's just too expensive to use! in Android

Why is Spotify using so much mobile data? It's just too expensive to use!

fresh-ear — Thu, 15 May 2014 08:03:05 GMT

I use Spotify mainly over Wifi and when I'm out I ONLY use downloaded playlists. So WHY does Spotify use huge amounts of mobile 3G data? If this is how Spotify is supposed to work I can't use it. It's just too expensive! Why isn't there a WiFi only option for data in settings?

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

elToberino — Thu, 15 May 2014 09:17:55 GMT

Did you try disabling 'background data" for the Spotify App?

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

fresh-ear — Thu, 15 May 2014 10:53:27 GMT

Yes, except half of the data usage is highlighted as "Foreground". And disabling background data seems like a workaround, surely this shouldn't be happening at all.

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

Peter__ — Thu, 15 May 2014 11:14:19 GMT

This is an open bug for some time:

http://community.spotify.com/t5/Bugs/Android-App-using-a-lot-of-mobile-data/td-p/241958

However, it was reported that it was solved in v1.0.0.70. What version of Spotify are you using?

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

fresh-ear — Thu, 15 May 2014 11:18:54 GMT

1.0.0.82

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

elToberino — Thu, 15 May 2014 13:16:53 GMT

@fresh-ear wrote:

And disabling background data seems like a workaround, surely this shouldn't be happening at all.

At the moment everything concerning spotify is a workaround. That's really dissatisfying!

I stopped paying for being a beta-tester. I'm not willing to give my money to a service rolling out half-baked "improvements" and completely ignoring its customers' concerns.

Unless Spotify reacts and reverses the changes, I'll get my music from Deezer.

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

fresh-ear — Thu, 15 May 2014 20:39:39 GMT

Just to confirm, disabling background data does not solve this problem as most of the data being used is "foreground data"

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

Peter__ — Thu, 15 May 2014 21:01:50 GMT

Can you force the Spotify app into offline mode from the settings menu?

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

fresh-ear — Thu, 15 May 2014 22:38:46 GMT

I can, but it is a highly unsatisfactory solution as I need to keep switching it on and off.

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

Peter__ — Fri, 16 May 2014 00:21:27 GMT

Just wondering how long you where listening for an how much data is it reported to have used?

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

fresh-ear — Fri, 16 May 2014 00:28:10 GMT

I can tell you that on the last occasion I was listening for about 20 min and it used 12.55 MB

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

Peter__ — Fri, 16 May 2014 10:09:16 GMT

Very weird, I haven't seen any other reports of this lately either. It might be worth a re-install and resync to see if that makes any difference.

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

fresh-ear — Fri, 16 May 2014 12:09:41 GMT

Thanks, yes I already did that to see if it made a difference.

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

fresh-ear — Fri, 23 May 2014 00:25:15 GMT

... and in case you were wondering it didn't solve the problem.

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

fresh-ear — Tue, 10 Jun 2014 05:16:56 GMT

Still using significant amounts of data when using Spotify offline. This is totally unacceptable because it is costing me money, it's simply not worth it. So I can't use Spotify offline. Nexus 5, Android 4.4.3, Spotify 1.1.0.113

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

Joe — Tue, 10 Jun 2014 09:37:18 GMT

Have you tried turning on "private session" in spotify settings to see if that makes any difference?

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

Andrews32 — Tue, 10 Jun 2014 16:56:47 GMT

@elToberino wrote:

At the moment everything concerning spotify is a workaround. That's really dissatisfying!

I stopped paying for being a beta-tester. I'm not willing to give my money to a service rolling out half-baked "improvements" and completely ignoring its customers' concerns.

Unless Spotify reacts and reverses the changes, I'll get my music from Deezer.

I really love this comment. It's so true, if Spotify just slapped a "beta" tag on their software, it would make a lot of these mistakes more palatable. And less embarrassing for a company that presumably considers "crossing their fingers and praying" a method of app development/testing.

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

fromthe901 — Tue, 30 Jun 2015 20:54:47 GMT

Same thing happens here. Foreground data is 443MB, but the background data is 2.26GB. That's obscene.

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

YuukoDreams — Thu, 30 Nov 2017 23:14:06 GMT

I'm having the same problem!!

I can't believe my Spotify Premium. use more than double the amount of my data although I've got it set to "only download with wifi" and EXCLUSEVLY listen to OFFLINE songs!

I've got a Samsung J5 prime, my android version is 6.0.1 and Spotify Is 8.4.28.875 .

Re: Why is Spotify using so much mobile data? It's just too expensive to use!

TAЯAS — Thu, 30 Nov 2017 23:19:17 GMT

Did you try to go to offline mode when you're on your mobile data. I think that should solve your problem.