topic Re: New offline android device added every day in Android

New offline android device added every day

smetzler — Wed, 11 Jun 2014 05:34:40 GMT

Hello,

Since I got my HTC One (m7) a few weeks ago, every couple of days my spotify app would tell me that I have exceeded my permitted 3 offline synced devices, and wipe all my downloaded songs. I have now cleared all my offline devices using the website 3 times, but every day it seems to add a new device again. I have no other devices or pcs linked to this account. Any thoughts?

Cheers,

Stu M.

Re: New offline android device added every day

Merik — Wed, 11 Jun 2014 07:43:33 GMT

Hey there @smetzler, welcome to the community!

I recommend you to change your password, just in case if someone else is using your account.

Re: New offline android device added every day

smetzler — Wed, 11 Jun 2014 07:48:52 GMT

Think I've figured it out now. I have an app called All-In-One-Toolbox, and it has a one-click cleanup for cleaning up unneeded files and saving space. However, it seems to also delete something for Spotify, as staright after I use it I need to log in again, all my downloaded songs are gone, and then I get the sync error. Now I know...

Stu