topic Re: can't log in in Android

can't log in

mactres — Wed, 11 Jun 2014 22:21:51 GMT

I recently got a new phone and can't log into my account it keeps saying we're having trouble try again later, at least 5or6 times. Is anyone else receiving this message on androids?

Re: can't log in

Joe — Wed, 11 Jun 2014 23:28:18 GMT

Not aware of any issues. Are you using a facebook login or username?

Re: can't log in

mactres — Wed, 11 Jun 2014 23:35:33 GMT

Im tryin to log in using my user name

Re: can't log in

Joe — Wed, 11 Jun 2014 23:43:10 GMT

Any chance of a screen capture showing the error?

Re: can't log in

mactres — Wed, 11 Jun 2014 23:56:44 GMT

Here is the screen shot

Re: can't log in

Joe — Thu, 12 Jun 2014 00:07:07 GMT

Thanks. What device are you using and which version of android? I see you're using a 4G connection. Any chance you can try over wifi? If not, please try power cycling your phone and try again.

Re: can't log in

mactres — Thu, 12 Jun 2014 00:23:59 GMT

SUCCESS!!!!!!!

THANK U

Re: can't log in

Joe — Thu, 12 Jun 2014 00:25:29 GMT

Phew! Enjoy your music 🙂

Re: can't log in

mactres — Thu, 12 Jun 2014 00:33:07 GMT

I WILL 😃