topic Re: Offline playlist problem in Android

Offline playlist problem

sahana09 — Tue, 01 Jul 2014 13:22:16 GMT

I own a htc one (m7) before the new UI update I was having a problem free experince with spotify.

Since the updates I keep having to re-download my playlists at random times unexpectedly.

Paying £5 a month for this serivce is poor

Joe — Tue, 01 Jul 2014 13:27:21 GMT

Is this complete playlists or just tracks where content has been updated?

sahana09 — Wed, 02 Jul 2014 09:32:29 GMT

Complete playlists that are ticked as offline dissapear and My Settings go to defualt as well.

I have to keep changing the audio quailty back to extreme everytime it crashes and offline playlists dissapear.

Joe — Wed, 02 Jul 2014 10:33:14 GMT

Is spotify crashing? If so, please try a clean reinstall following the steps in this post.

sahana09 — Sun, 13 Jul 2014 14:27:29 GMT

That did not help as I my HTC one m7 does not have an sd card

Joe — Sun, 13 Jul 2014 16:24:03 GMT

Just ignore the SD card bits but follow all the other steps.