topic "Make Available Offline" Toggle Switch Missing - Android app in Android

"Make Available Offline" Toggle Switch Missing - Android app

redpatssox12 — Wed, 16 Jul 2014 14:01:53 GMT

Spotify for Android - Version 1.1.2.453

Premium Account

Directions are not very clear (actually incorrect) on how to download a playlist that I found by browsing. I spent the last three days trying to fumble around with this. I guess you need to click "Follow" first? And on albums, you need to click "Save" first before the "Make Available Offline" toggle swich is shown??

This is not intuitive AND it's not what it says here........

https://support.spotify.com/us/learn-more/guides/#!/article/Listen-offline

Did I miss something or not read it correctly?

Re: "Make Available Offline" Toggle Switch Missing - Android app

Peter__ — Wed, 16 Jul 2014 17:16:04 GMT

If it is an album or playlist you found from browse you want to offline you need to either save the album or add it to a playlist, and you need to follow the playlist then go to it in Your Music > Playlists to see the offline option.

Re: "Make Available Offline" Toggle Switch Missing - Android app

minironaldo — Fri, 02 Dec 2016 23:40:33 GMT

I was just wondering, does that apply to your own playlists from different people and music genres? I can't find the download offline even on other playlists.

Re: "Make Available Offline" Toggle Switch Missing - Android app

Joe — Sat, 03 Dec 2016 00:03:23 GMT

Hey @minironaldo any chance of a screen capture of a playlist where the "download" toggle is missing along with details of your device, android version and spotify version? Can you also confirm you have an active premium subscription, thanks.

Re: "Make Available Offline" Toggle Switch Missing - Android app

minironaldo — Sat, 03 Dec 2016 01:22:48 GMT

Well I can't tell you what version it is but I know everything should be
updated, and I have a Chromebook, not sure what model but I did receive it
last year.

Re: "Make Available Offline" Toggle Switch Missing - Android app

Joe — Sat, 03 Dec 2016 02:03:24 GMT

The web player doesn't support offline playlists at all, sorry. Offline tracks will all need to be stored somewhere - e.g. on your Android's SD card - but browsers (and the Chromebook) don't have the ability to store that much data.

Re: "Make Available Offline" Toggle Switch Missing - Android app

minironaldo — Sat, 03 Dec 2016 02:23:48 GMT

Alright, that's fine, thanks for taking your time to write back.

Re: "Make Available Offline" Toggle Switch Missing - Android app

HeatherB917 — Fri, 17 Mar 2017 13:50:08 GMT

Hi, Joe. Just happened across this old thread and was hoping you could help me. I'm having the same issue. I have a Galaxy S6, the latest version of the Pandora app, and I do pay for premium. I attached a screenshot showing that I have no "offline" toggle. Thanks!

Re: "Make Available Offline" Toggle Switch Missing - Android app

Joe — Fri, 17 Mar 2017 14:16:08 GMT

I know nothing about Pandora. Try the Pandora support forums.