topic Re: Won't Work!!!! in Android

Won't Work!!!!

lennytheloiner — Sun, 24 Aug 2014 19:41:12 GMT

Hi all:

My Spotify account was unavailable as I lost my wallet and had to reorder a new bank card and the account was linked to my former card.

I updated my payment details yesterday and it would appear that Spotify have taken the money from my account as I have had a receipt forwarded to me.

However when I search for music on my Android phone it finds the track but it is 'greyed out' in a similar way to which it would if I was offline thus making Sptify unusuable.

Any ideas?

Thanks

Ged

Re: Won't Work!!!!

kbrooksc — Sun, 24 Aug 2014 20:54:12 GMT

Hmm...can you click this link to check subscription status. If you could, post back here what it says.

Thanks!

Re: Won't Work!!!!

lennytheloiner — Mon, 25 Aug 2014 16:51:44 GMT

Thanks kbrooksc

Apparently subscribed to Premium since 23rd Aug.

*scratches head*

Thanks for your help.

Ged

Re: Won't Work!!!!

Peter__ — Mon, 25 Aug 2014 17:34:44 GMT

Strange, have you tried logging out and back into the app again?