Unable to browse playlists

osufeth24 — Thu, 04 Sep 2014 00:08:40 GMT

So everything was working just fine ever since I became a premium user (a few months now). Well I was trying to download 3 playlists so I could listen offline. Got the error that said not enough space, came on here, and figured it was trying to install to the SD card, so I did what a few people suggested. But now when I go back into Spotify, it won't load any playlists. I can see all the playlists to browse, but when I click on a playlist to listen to (for eample top 100 rock songs on spotify) it just gives me the green circle. Nothing happens now. I've reinstalled the app many times, restarted my phone. Not sure what to do

I have a Verizon Samsung Galaxy Note3

Re: Unable to browse playlists

Daniel — Thu, 04 Sep 2014 09:51:24 GMT

Can you try uninstaling Spotify and using a file manager make sure that the below folders are deleted (the second one may be still remaining from the older versin of Spotify):

\Android\data\com.spotify.music

\Android\data\com.spotify.mobile.android.ui

Note: - Make sure to check both Emulated/0/ AND the /ext_sd/ locations for these folders as they could be on Internal memory or/and external SD card.

Once done, go to the play store and install the app again. Let me know how you get on,

topic Re: Unable to browse playlists in Android

Unable to browse playlists

Re: Unable to browse playlists