https://community.spotify.com/t5/Android/Spotify-Refusing-To-Recognize-Premium-Account/m-p/909873#M33288 <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/649074">@Dissatisfied2</a> - Did you get to the bottom of this? Sun, 07 Sep 2014 15:13:37 GMT Peter__ 2014-09-07T15:13:37Z https://community.spotify.com/t5/Android/Spotify-Refusing-To-Recognize-Premium-Account/m-p/901289#M33054 <P>I<SPAN style="font-family: arial,helvetica,sans-serif;">t has been 24 hours since I contacted Spotify about (surprise!) another problem they created.&nbsp; For some unknown reason (and despite Spotify consistently taking my money every month - including this one), my account how is on "shuffle play" (how cute) like a free account.&nbsp; I double-checked my account status and I am paying monthy through a Visa credit card (same as the last 18 months). Spotify's customer no-service landing page has the following notice:</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-family: georgia,palatino;"><STRONG>You may not need to contact us!</STRONG></SPAN></P> <DIV class="line-separator"><SPAN style="font-family: georgia,palatino;"><STRONG>&nbsp;</STRONG></SPAN></DIV> <P class="status-message"><SPAN style="font-family: georgia,palatino;"><STRONG>Our systems are currently experiencing issues. We apologize for the inconvenience and are working to fix them as soon as possible. Please wait up to 24 hours before submitting a support request.</STRONG></SPAN></P> <P class="status-message">&nbsp;</P> <P class="status-message"><SPAN style="font-family: arial,helvetica,sans-serif;">This, of course, has been there for 48 hours.&nbsp; This lack of competence really gets old, but I guess we get used to it from these idiots at Spotify.&nbsp; Anyone have any ideas?&nbsp; Thanks in advance.</SPAN></P> Sat, 30 Aug 2014 10:54:41 GMT https://community.spotify.com/t5/Android/Spotify-Refusing-To-Recognize-Premium-Account/m-p/901289#M33054 Dissatisfied2 2014-08-30T10:54:41Z https://community.spotify.com/t5/Android/Spotify-Refusing-To-Recognize-Premium-Account/m-p/909873#M33288 <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/649074">@Dissatisfied2</a> - Did you get to the bottom of this? Sun, 07 Sep 2014 15:13:37 GMT https://community.spotify.com/t5/Android/Spotify-Refusing-To-Recognize-Premium-Account/m-p/909873#M33288 Peter__ 2014-09-07T15:13:37Z