topic Can't log into Spotify via facebook - No keyboard appearing in Android

Can't log into Spotify via facebook - No keyboard appearing

dharmanian — Mon, 08 Sep 2014 02:23:18 GMT

I've been trying to log into Spotify on my xperia SP through facebook but I'm unable to because when I try to enter my email and password, no keyboard is appearing. I've tried reinstalling the app and using a different keyboard (even though it's working fine on other apps) but whenever i try entering my details nothing is happening.

Re: Can't log into Spotify via facebook - No keyboard appearing

kbrooksc — Mon, 08 Sep 2014 02:44:42 GMT

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!

Re: Can't log into Spotify via facebook - No keyboard appearing

Daniel — Mon, 08 Sep 2014 03:40:57 GMT

Which keyboard app are you using? What if you flip to landscape?

Are you able to try with a different keyboard?

Another thing to try is to tap the 'new user' button instead and then try logging in with your facebook details.