topic Re: Can't find albums in Android

Can't find albums

sanford943 — Wed, 17 Sep 2014 00:21:56 GMT

I have spotify on my computer and synched to my phone. For some reason all the albums on my computer are not showing up on my phone How do I find them.

Re: Can't find albums

dinomight — Wed, 17 Sep 2014 00:52:45 GMT

Hi, and welcome to the community! Have you saved the albums your looking for to Your Music or to playlists? They definitely should be showing up in both places if you have. The same goes for local files...they would still have to be saved into Your Music or a playlist to make them appear on the phone.

Re: Can't find albums

sanford943 — Wed, 17 Sep 2014 02:03:32 GMT

Here is what seems to have happened as best as i can tell. A few days ago I added 3 Baseball Project Albums, a bnch of Loudon Wainright and some Paul Simon albums. If I click on the albums icon on my computer those albums are there. Those album s and others I downlloaded at same time are there when you click on albums. But other albums that I have added are not there. However if you are looking at the computer underneath the word starred. Every album is there including the ones I just mentioned. However when I want to listen on my phone the only albums that are there are the ones I mentioned above. Before i downloaded the latestest albums the ollder ones still showed up on my phone. Hope that this explaation is not too confusing.

Re: Can't find albums

dinomight — Wed, 17 Sep 2014 03:02:15 GMT

Sorry, I'm actually very confused. Did you click the button on the album's pages to add them to Your Music? There is a plus button on each album in the artist overview sections, and if you click on the album itself, you'll see a save button at the top of the page. Doing this would not add them to playlists, however, so I'm not understanding what you mean when you say they appear under starred. Did you manually create a playlist for each of these albums when they weren't appearing in the albums section itself? Unfortunately, it's hard to troubleshoot this until we're really clear on where you saved the albums in the first place. Is there any way you could post some screenshots?

Re: Can't find albums

Daniel — Wed, 17 Sep 2014 08:58:42 GMT

It appears as though the albums haven't synced properly to your mobile device.

Can you:

a) disable any firewall on your computer and ensure that Windows firewall has an exception in place for the Spotifty app

b) follow the steps in this support topic here: https://support.spotify.com/uk/learn-more/guides/#!/article/Listen-to-local-files