topic Re: Android - Spotify not playing on headphones in Android

Android - Spotify not playing on headphones

oscarcontrerasf — Mon, 29 Sep 2014 16:47:24 GMT

Hello,

I have a Samsung Galaxy S4 with Android v4.4.2 and Spotify v1.5.0.739, And it is not playing any track when I'm using the headphones/headset, it seems like the track is playin on the app progress bar, but it doesn't play any sound.

It does work without probems when I use the speaker or BT devices.

Any help?

Thanks,

Oscar.

Re: Android - Spotify not playing on headphones

Daniel — Mon, 29 Sep 2014 17:11:31 GMT

Does the headphones icon show in the notification bar when they are plugged in? Have you tried passing volume up when they are inserted?

Re: Android - Spotify not playing on headphones

oscarcontrerasf — Mon, 29 Sep 2014 17:14:50 GMT

Yep, the headphoes icon appear, i've already check the volume levels, they work well with the phones music player, youtube, calls, etc. but not with Spotify, I've also reinstalled the App and it's still the same.

I beleive they have already identified and resolved the same issue with iOS, but now with Android, saw a post regarding this in the community.

Thanks!

Re: Android - Spotify not playing on headphones

Daniel — Mon, 29 Sep 2014 21:05:57 GMT

Interesting. I'll have to have a dig and see what's up.