Offline syncing has stopped ... HELP

SmartMove — Wed, 08 Oct 2014 00:11:48 GMT

This has happened a few times before ..... any one with this?

playlist doesn't sync OR wont DL on your SD card

Description

Offline syncing has stopped as there's no space left on this device

Example:

playlist doesn't sync

What are the steps you took to get to the error/issue?

1. open spotify

2. Hit the "available offline" button

3. ERROR message

4. Offline syncing has stopped as there's no space left on this device

What I expected to happen

DL the songs

Did you restart your device when troubleshooting in section B?

Yes

Did you read the connection troubleshooting tips?

Yes but cant not manualy delete cashe Using File explore Access denied....

looks like1.8 gig spotify cashc internal can not be deleted

Your device

Pure Capacitive Android 4.1 For VW Volkswagen Jetta 3G WIFI GPS Car DVD Player Radio Bluetooth iPod Steering wheel AUX In Dash

http://www.aliexpress.com/item/Pure-Capacitive-Android-4-1-For-VW-Volkswagen-Jetta-3G-WIFI-GPS-Car-D...

Device’s Operating System

4.1.1

What type of account do you have?

Premium

(FYI for the below points: Android devices tend to refer to the internal memory as "SD Card" and the SD card you inserted yourself as "External SD Card")

Space left on your device

...3.2 GB

Space left on your SD card (if applicable)

...3.2 GB

Space left on your External SD card (if applicable)

8... GB

Is your device rooted?

“No”

Did you set your external SD card as storage location?

no option

Did you manually install an older version before installing the latest version from the Play Store?

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

no mobile connection just wifi

My mobile Spotify version

150739

My desktop Spotify version (if applicable)

My username

smartmove84

Do you have a Spotify (non-Facebook) login?

yes

Are you logging in with Facebook or with your Spotify login details?

Spotify login

Do you have any screenshots you can attach to more clearly explain your issue?

Re: Offline syncing has stopped ... HELP

Daniel — Wed, 08 Oct 2014 05:29:38 GMT

Hi. Hmm first time I've seen a question about a device like this.

My technically this is not a phone or tablet so the specific hardware is not currently supported. I would recommend using the contact form to directly ask Spotify Support though.

topic Re: Offline syncing has stopped ... HELP in Android

Offline syncing has stopped ... HELP

Pure Capacitive Android 4.1 For VW Volkswagen Jetta 3G WIFI GPS Car DVD Player Radio Bluetooth iPod Steering wheel AUX In Dash

Re: Offline syncing has stopped ... HELP