topic Re: Spotify constantly crashes on my Droid RAZR M? in Android

Spotify constantly crashes on my Droid RAZR M?

emmoor — Tue, 21 Oct 2014 00:22:38 GMT

For about a month the spotify app wouldn't open, and I came on this website and found a solution to the problem but after a few days the app crashed and wouldn't open again. It is really frustrating because I have sent numerous reports already but nothing seems to work

Re: Spotify constantly crashes on my Droid RAZR M?

Daniel — Tue, 21 Oct 2014 05:39:26 GMT

Sorry to hear this. what fixed it last time, and have you tried this again?

Can you follow the clean install guide linked to on my signature?

Re: Spotify constantly crashes on my Droid RAZR M?

emmoor — Tue, 21 Oct 2014 23:33:43 GMT

i tried the whole delete the spotify app and then the spotify files on your phone then redownload spotify and then turn phone on and off thing and it seemed to let me log in, but now it wont even open. and ive tried it many times but it only stays fixed for about 5 minutes and then costantly crashes.

@Daniel wrote:
Sorry to hear this. what fixed it last time, and have you tried this again?

Can you follow the clean install guide linked to on my signature?

Re: Spotify constantly crashes on my Droid RAZR M?

Daniel — Wed, 22 Oct 2014 08:54:09 GMT

Are you using an SD card? Can you try without the SD card installed?

It could be a corrupt or damaged SD card causing the issue.

Re: Spotify constantly crashes on my Droid RAZR M?

emmoor — Wed, 22 Oct 2014 23:47:08 GMT

I removed the sd card and went on spotify, and it still woudn't work. Alos every time I open the app it says spotify has unexpectably stopped, even if i have connection and im online.

@Daniel wrote:

Are you using an SD card? Can you try without the SD card installed?

It could be a corrupt or damaged SD card causing the issue.

Re: Spotify constantly crashes on my Droid RAZR M?

Daniel — Thu, 23 Oct 2014 10:00:16 GMT

Can you uninstall Spotify > remove the SD card > install Spotify > Login (with SD Card still removed)?

Re: Spotify constantly crashes on my Droid RAZR M?

emmoor — Fri, 24 Oct 2014 00:05:54 GMT

I tried that but it didn't work, and lately the app will open and work for a couple of minutes then crashes again constantly. The thing is on my laptop it works perfectly.

@Daniel wrote:

Can you uninstall Spotify > remove the SD card > install Spotify > Login (with SD Card still removed)?

Re: Spotify constantly crashes on my Droid RAZR M?

Daniel — Fri, 24 Oct 2014 05:36:25 GMT

Ok. So that's basically all the troubleshooting that can be done against the app. The next suggestion would be that there is some conflict with your device, the next option would be to perform a factory reset on your phone I'm afraid