topic Lock screen widget and controls not working on Huawei Ascend Mate 7 in Android

Lock screen widget and controls not working on Huawei Ascend Mate 7

sjoko — Mon, 10 Nov 2014 20:37:29 GMT

After the device has been locked the widget does not skip forward/backwards. Also pressing "Pause" stops the playback and it is no longer possible to start it again without unlocking the device.

Any ideas how to get this solved?

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Daniel — Tue, 11 Nov 2014 10:44:01 GMT

Can you try a clean install... also there are some other tips to try in the troubleshooting guide:

[GUIDE] How to fix common issues for Spotify on Android

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

sjoko — Tue, 11 Nov 2014 18:26:58 GMT

Hi,

Tried reinstall with no success. Read your guide, but that did not fix the issue either... Any more ideas?

Regards

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Daniel — Tue, 11 Nov 2014 18:32:52 GMT

It may just be android being aggressive on your device. Can you make sure you haven't got loads of other apps open.

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

sjoko — Wed, 12 Nov 2014 19:55:52 GMT

Restartet the phone and checked again (no other open apps) with no luck.... Any more ideas?

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Daniel — Wed, 12 Nov 2014 21:10:41 GMT

Do you have a headset control app installed? Maybe another media widget to control music?

Also; do you have the Google Search widget on your home screen? If so, try removing it.

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

sjoko — Wed, 12 Nov 2014 21:20:00 GMT

No, onsly installed Spotify. The stock mediaplayer is there by default, but I do not use that. Switching songs works from BT (for instance the car).

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Daniel — Wed, 12 Nov 2014 22:30:29 GMT

Can i check. If you lock the device and immediately try the widget does it work? Is it only when the screen has gone off that the hook gets lost?

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

sjoko — Sun, 16 Nov 2014 19:27:16 GMT

I did check, it did not matter. Same problem either way... Got it confirmed from another that they are experiencing the same problem on the same phone...

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

kevinmoller96 — Wed, 21 Jan 2015 09:46:32 GMT

I also have the same problem with my phone, found a fix yet?

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Malamix — Wed, 18 Feb 2015 19:50:44 GMT

Did anyone solve it? I've tried to delete google widgets and put the spotify one but it stil does not work.

When I lock the screen it does not go forw or rew or pause.

Can anyone help me please??!!

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Edwheel — Thu, 12 Mar 2015 19:05:31 GMT

Same problem on my Mate 7! I just want to play the next song and it automatically play the device music, not the spotify list I was listening to. Btw, do you have the same problem with the low volume ?

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Wertecs — Thu, 30 Apr 2015 08:51:22 GMT

Hi there, I had the same problem.

When pressing next, the default music app would get focus and play; If I deleted every song from the default music app the lock screen buttons did nothing.

Solution that worked for me:

Post by mazzeger

http://forum.xda-developers.com/ascend-p7/help/miui-3-0-set-spotify-default-player-t3008836

Hope it helps.

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

bartbartbartbar — Sun, 24 May 2015 21:53:57 GMT

Huawei p7 here, this does't work for me. I can't find a fix anywhere. Does anybody know how to get my original player back working? Except system restore? Thanks in advance

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

lokillopablo — Thu, 11 Jun 2015 15:01:08 GMT

It`s not working on mi Huawei Ascend G7, someone have other solution for this?...

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Malamix — Thu, 11 Jun 2015 15:10:41 GMT

I've a G7.....I've tried last night following some instructions founded on the web but it's still not working. A guy said to set Spotify as a default music player from General Settings, then Applications...but i'm not able to do it because system does not change this kind of setting...

(i hope you can understand my english....)

if you will find a solutions please let me know!!!

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Luix1000 — Fri, 19 Jun 2015 04:55:53 GMT

Hi, I found a solution without the need to root your device in another forum. Since it's in German, I'll quickly translate the instructions:

In ES File Explorer go to /device/system/app

In that folder, look for the file "HwMediaCenter.apk" and touch to install it

If you get a warning not to install apps from unknown sources accept to install this app and proceed

The installation will start now and finish with an error message, which is to be expected

Restart your phone

The annoying default music player should have disappeared. The reason being that due to the unsuccessful installation attempt it got removed/deactivated.
Works for me in my Huawei G7

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Luix1000 — Fri, 19 Jun 2015 04:58:13 GMT

By the way i speak spanish, si es que no entiendes las solución

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Malamix — Fri, 19 Jun 2015 06:30:15 GMT

Hi, thanks for your post... i can't find hwmediacenter...
Please help me...

Re: Lock screen widget and controls not working on Huawei Ascend Mate 7

Luisrcdf — Wed, 24 Jun 2015 19:02:06 GMT

Hola, podrías ayudarme?

No encuentro el archivo que mencionas en tu solución

Muchas gracias por la ayuda