topic Re: Sound problem in Android

Sound problem

Varazir — Sun, 21 Dec 2014 10:45:12 GMT

Hello,

For some reason spotify's sound get lowered on my phone( like when you get a notification) , it can be like that until next song or 10 sec. I haven't seen any pattern, first I thought it was due to I was running it in my car ( connected to my Sony DSX-A60BT ) with Waze and care mode active but it happens when I connected to my chromecast too.

Anyone ells seen this problem ?

I have a nexus 5 with 5.0.1, Spotify 1.9.0.1273.

Re: Sound problem

JoeThomas — Sun, 21 Dec 2014 10:49:35 GMT

Hi! Welcome to the Spotify Community! Sorry you're experiencing this problem.

Have you tried reinstalling the app yet?

~Joe

Re: Sound problem

Varazir — Sun, 21 Dec 2014 11:06:26 GMT

Well, no I haven't don that yet. Could try it.

It's not allways it happens. Some times it's 5 sec after notofication is done it goes back to normal volume.

Edit: Reinstalled, lets see if it works better.

Re: Sound problem

JoeThomas — Sun, 21 Dec 2014 16:57:53 GMT

@Varazir get back to me when you can.

~Joe

Re: Sound problem

Varazir — Mon, 29 Dec 2014 09:21:34 GMT

@joeThomas sorry, I haven't had time to test it yet. I'll reply as soon I have tested.

Re: Sound problem

Daniel — Sat, 03 Jan 2015 23:49:51 GMT

This is sometimes also caused by the equaliser. Try disabling it and see if the problem persists

Re: Sound problem

Varazir — Thu, 15 Jan 2015 10:32:57 GMT

Simple solution. Looks like it's working mutch better now.

Thanks

Re: Sound problem

Daniel — Thu, 15 Jan 2015 10:46:29 GMT

@Varazir wrote:

Simple solution. Looks like it's working mutch better now.

Thanks

Out of curiosity did you just need a clean install or was the EQ causing it?

Re: Sound problem

Varazir — Sat, 17 Jan 2015 09:51:10 GMT

clean installation.

Re: Sound problem

JermayneMartin — Mon, 11 May 2015 08:38:23 GMT

I am having poor sound quality issues all of a sudden when I use aux cord in my car. Only Spotify has this poor sound everything else is loud. I have uninstalled and reinstall several times, and issue is still going on. Can someone help me out with that?

Re: Sound problem

HatfieldScarlet — Mon, 11 May 2015 09:05:13 GMT

Ignore me, misread the initial post. As you were.