topic Re: custom playlist not working with latest update in Android

custom playlist not working with latest update

cinek — Mon, 22 Dec 2014 20:44:19 GMT

my custom playlist isn't working with the latest update. The songs will only download from my PC when I'm connected to wifi and they will disappear as soon as I disconnect making it useless. Is this a new feature or a bug?

using note 4 running android 4.4.4

Re: custom playlist not working with latest update

Jordi — Mon, 22 Dec 2014 22:04:44 GMT

Hi there and welcome to the community!

Could you try doing a full reinstallation of the app, including removing your local cache/data files.

Re: custom playlist not working with latest update

cinek — Tue, 23 Dec 2014 08:04:04 GMT

Hi, I've already tried that but it didn't help

Re: custom playlist not working with latest update

Daniel — Tue, 23 Dec 2014 13:31:28 GMT

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.