topic not playing in Android

not playing

levidwain — Wed, 24 Dec 2014 08:47:08 GMT

Music isn't playing whether in on or offline mode. when I press play it immediately goes back to pause and sometimes plays for approximately one tenth of a seconddoes not work with or without headphones and other applications for music are not affected

Re: not playing

user-removed — Wed, 24 Dec 2014 09:52:46 GMT

Hey there and thanks for your question 🙂

Do not worry. I can help you with this issue.

It's possible that app is corrupted. To fix this, please remove Spotify from phone and install it back in easy steps: just go to Google Play and install your music app back. This should fix this problem.

Merry Christmas !!!

Greetings,
Jyri

Re: not playing

levidwain — Wed, 24 Dec 2014 17:12:50 GMT

I forgot to mention that I did this already. The only thing that had changed was my offline music wasn't downloaded anymore.

Re: not playing

Daniel — Sat, 03 Jan 2015 23:13:36 GMT

Sorry for the delayed reply, have you tred a clean install as per the below guide? Note the removal of specific folders and a reboot is a must!
[GUIDE] How to fix common issues for Spotify on Android