topic Re: playing on different device in Android

playing on different device

jallenaz1 — Thu, 08 Jan 2015 15:57:24 GMT

When I open Spotify and log in on my pc at home it does not show all the playlists and artists I have saved at my work pc. Does Spotify not save those in your account? Shouldn't they be there? I have the free version.

TIA,

Re: playing on different device

Amarro — Thu, 08 Jan 2015 18:54:20 GMT

Hello and welcome to the Spotify Community!

it should save all your saved settings, also every Playlists and songs. Have you tried a relogging?

good luck and please answer if this doesn't help you 😉

Re: playing on different device

Daniel — Fri, 09 Jan 2015 09:21:36 GMT

I wonder, are you logging in on one device using Facebook and the other device using Spotify credentials?

If so, this means you have 2 seperate accounts which is why you cannot see the playlists etc. Contacting support they can migrate these over for you. You can contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.

Re: playing on different device

jallenaz1 — Tue, 13 Jan 2015 19:37:58 GMT

Daniel, You are exactly right. One account I haven't used much. It can be eliminated. Thanks.