topic Re: Newsletter abbestellen in Android

Newsletter abbestellen

MineRuffy — Fri, 23 Jan 2015 12:31:05 GMT

Wenn ich meinen Newsletter abbestellen will funktioniert es nicht. Ich bekomme weiterhin news.

I cant unfollow my newsletter. Pls make it manuell!

Thx Janis

Re: Newsletter abbestellen

rawcat — Fri, 23 Jan 2015 13:56:51 GMT

Hi Janis,
hast du es in deinem Profil eingestellt?

Hier:
https://www.spotify.com/de/accounts/notifications/

Re: Newsletter abbestellen

medako — Fri, 23 Jan 2015 14:26:27 GMT

I am having the same issue, everyday I uncheck send notifications, and every day they show back up in my email...its very frustrating!

Re: Newsletter abbestellen

rawcat — Fri, 23 Jan 2015 14:35:01 GMT

That is interesting.

Are they still unchecked in your account settings or do they recheck themselves every time?

Re: Newsletter abbestellen

medako — Fri, 23 Jan 2015 14:48:06 GMT

They will stay unchecked for the day but then the next morning they are checked again. This just started about a week or 2 ago.

Re: Newsletter abbestellen

Daniel — Fri, 23 Jan 2015 16:25:57 GMT

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.

Re: Newsletter abbestellen

medako — Fri, 23 Jan 2015 17:10:45 GMT

Thank you very much for getting that to me. I'm sure they can resolve the issue.