topic Re: problem after lollipop update in Android

problem after lollipop update

CyRei — Fri, 30 Jan 2015 22:56:12 GMT

Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the music and no sound is coming out of the song I'm playing. I have tried logging out, clearing cache and data as well as a complete uninstall and reinstall. Hope this can be fixed soon.

Re: problem after lollipop update

MichaelW — Sun, 01 Feb 2015 11:47:48 GMT

Hi there,
Welcome at the Spotify Community!

When reinstalling, did you follow the steps from this guide?

I tag our Android Expert for you; @Daniel