topic Re: Followed artists disappeared in Android

Followed artists disappeared

Loose — Sun, 15 Feb 2015 10:54:29 GMT

Hi. I've spent a long time researching and following artists interested in, and now they've all disappeared. All saved tracks and playlists are still there, it's just all of my 'Followed' tags have gone. Any ideas why or how to get them back?
Many thanks!

Re: Followed artists disappeared

Jordi — Sun, 15 Feb 2015 14:27:09 GMT

Hi there and welcome to the community,

Could you try doing a full reinstallation of the app, including removing your local cache/data files.

Re: Followed artists disappeared

Loose — Sun, 15 Feb 2015 22:43:41 GMT

Hi. Thanks!
I reinstalled the app and deleted cache using the Cleanmaster app.
Unfortunately this hasn't worked.

Re: Followed artists disappeared

Daniel — Sun, 15 Feb 2015 23:21:12 GMT

Can you log out and back in again? If still occurring we may have to get support involved as they may be able to do something at the server level.

Re: Followed artists disappeared

Loose — Tue, 17 Feb 2015 06:36:58 GMT

fantastic... logging out and back in worked! now i feel silly (that's just turning it off and on again right! ) many thanks for your help both of you, really appreciate it.

Re: Followed artists disappeared

cohenfs — Tue, 15 Mar 2016 12:25:53 GMT

@Jordi wrote:
Hi there and welcome to the community,

Could you try doing a full reinstallation of the app, including removing your local cache/data files.

That does not work. My heavens. What a predictable suggestion.

Re: Followed artists disappeared

cohenfs — Tue, 15 Mar 2016 12:46:47 GMT

They don't all disappear but I have followed artists that are randomly unfollowed too. Nothing's being done. Here's another thread on the subject, though it is not about "all" of them disappearing. Also, artists may show "Following" but don't show up in my "Artists" list.
https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Followed-artists-becoming-Unfollowed/td-p/498698