topic Re: Constant Crashing in Android

Constant Crashing

canderson2684 — Sun, 22 Feb 2015 15:22:34 GMT

Until recently, spotify worked perfectly on my Samsung Galaxy S4 running Android 4.4.2. After an update, it began crashing constantly. Opening the app displays a blank screen with the menu button in the corner. Then an error messages appears, informing me that "unfortunately, spotify has stopped". There has been at least one update since then, and the problem persists with version 2.2.0.636. This is particularly annoying as I had only recently subscribed.

Re: Constant Crashing

MattSuda — Tue, 24 Feb 2015 04:51:12 GMT

Have you tried reinstalling the app?

Re: Constant Crashing

canderson2684 — Tue, 24 Feb 2015 19:45:32 GMT

Yes, several times. I have also restarted my phone (with the app installed and without), cleared all data and tried opening the app in various modes (flight mode, blocking mode ect) to determine whether the problem was in connecting. Nothing worked.

Re: Constant Crashing

Daniel — Tue, 24 Feb 2015 20:04:04 GMT

Can you try without an SD card in your dvice?

Re: Constant Crashing

canderson2684 — Tue, 24 Feb 2015 20:09:56 GMT

That seems to have to solved it. Thank you.

Re: Constant Crashing

Daniel — Tue, 24 Feb 2015 20:19:42 GMT

Sounds like a corruption on your SD card. Try formatting it in a PC and then do another clean install to make sure the cache gets correctly set to the SD Card

Re: Constant Crashing

JJESPARZA — Tue, 24 Feb 2015 22:43:39 GMT

Problemas en actualización de Spotify en Android:

Spotify no arranca, se queda en pantalla negra y solicita cerrar.

Ir a Ajustes > Administración de aplicaciones > Spotify > Borrar datos

Desinstalar Spotify

Reiniciar el dispositivo.

¡El problema continua¡

Solución:

Formatear la tarjeta SD o quitar la tarjeta SD.

Repetir el resto de la operación y

¡FUnciona¡

JOSE