topic factory reset my phone in Android https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1036994#M40431 My phone had to get hard rested but I lost spotify when I log in I get use Spotify Premium but im already a premium member plz help Sun, 01 Mar 2015 12:52:45 GMT Samherrera1 2015-03-01T12:52:45Z factory reset my phone https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1036994#M40431 My phone had to get hard rested but I lost spotify when I log in I get use Spotify Premium but im already a premium member plz help Sun, 01 Mar 2015 12:52:45 GMT https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1036994#M40431 Samherrera1 2015-03-01T12:52:45Z Re: factory reset my phone https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1036998#M40432 <P>Hi! Welcome to the Spotify community!&nbsp;</P> <P>&nbsp;</P> <P>So you can't login?</P> <P>&nbsp;</P> <P>~Joe</P> Sun, 01 Mar 2015 13:25:24 GMT https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1036998#M40432 JoeThomas 2015-03-01T13:25:24Z Re: factory reset my phone https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1037013#M40433 <BR />I can log in but for some reason my card info not there or nothing <span class="lia-unicode-emoji" title=":confused_face:">😕</span> Sun, 01 Mar 2015 14:15:16 GMT https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1037013#M40433 Samherrera1 2015-03-01T14:15:16Z Re: factory reset my phone https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1037017#M40434 Like since I hard reset my phone does it erase everything Sun, 01 Mar 2015 14:21:25 GMT https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1037017#M40434 Samherrera1 2015-03-01T14:21:25Z Re: factory reset my phone https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1037021#M40435 I wonder if you're logging in using a Facebook login and the premium subscription is under a Spotify logon... Or the other way round. <BR /><BR />Try logging out and logging back in using either your email or Facebook credentials (but the opposite of what you currently have) Sun, 01 Mar 2015 14:42:50 GMT https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1037021#M40435 Daniel 2015-03-01T14:42:50Z Re: factory reset my phone https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1037038#M40442 I'm just going to close my bank account I only use that account for Spotify Sun, 01 Mar 2015 15:11:31 GMT https://community.spotify.com/t5/Android/factory-reset-my-phone/m-p/1037038#M40442 Samherrera1 2015-03-01T15:11:31Z