topic Re: Sound quality on FireTV in Android

Sound quality on FireTV

dcolak — Tue, 03 Mar 2015 00:40:00 GMT

What is the sound quality Spotify is using on FireTV?

320kbps/16bit/44Khz?

Highest quality?

It seems that the sound output is not of the highest quality setting.

Re: Sound quality on FireTV

MattSuda — Tue, 03 Mar 2015 01:14:11 GMT

The FireTV uses Spotify Connect which uses the highest quality setting of 320kbps.

Re: Sound quality on FireTV

dcolak — Tue, 03 Mar 2015 14:18:11 GMT

It doesn´t seem so.

The sound is much worse than that of a windows notebook connected to the same DAC over USB.

It sounds like overprocessed 128kbps...

How do you know they are using 320kbps?

Re: Sound quality on FireTV

MattSuda — Tue, 03 Mar 2015 22:57:23 GMT

I don't have an FireTV to test it out, but I know that Spotify Connect streams directly from Spotify's server and uses the highest quality.

Sorry I can't be much help here.

You could also try contacting support, they might know.

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

Re: Sound quality on FireTV

user-removed — Tue, 03 Apr 2018 14:46:16 GMT

Agreed. My fire tv app sounds horrid. Wish there was a setting to change. Was there ever an official reply from support.