topic Re: Spotify not working on my Android. Please help? in Android

Spotify not working on my Android. Please help?

Williektf — Tue, 17 Mar 2015 19:37:56 GMT

I am paying for Spotify Premium. I haven't been able to access the app on my phone for almost a month! It's saying 'Unfortunately Spotify has stopped' Any time I try to sign in. I have reinstalled the app and still isn't working, I am one very unhappy customer. If this doesn't get sorted out soon I will be cancelling this service.

I just want someone from the Spotify team to tell me what the problem is. Thanks.

Re: Spotify not working on my Android. Please help?

noodles462 — Tue, 17 Mar 2015 19:44:47 GMT

Mine started a few days ago. If I take out the sd card and put it back in, it works for about a minute before getting the same error.

Re: Spotify not working on my Android. Please help?

Williektf — Tue, 17 Mar 2015 20:18:38 GMT

Cheers. I tried taking sim and sd card out still not working.

Re: Spotify not working on my Android. Please help?

Daniel — Wed, 18 Mar 2015 09:45:28 GMT

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues/