topic Re: My new Z2 in Android https://community.spotify.com/t5/Android/My-new-Z2/m-p/1065054#M41082 <P>You say it's a new phone? Did you use Spotify on your old phone and have you transferred your SD card from your old phone to the new one? If so, your cache from the old phone will still be included on the SD and will cause an issue.</P> <P>&nbsp;</P> <P>Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!<BR /><BR /><A href="https://community.spotify.com/t5/Help-Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257" target="_blank">[COMPLETE GUIDE] How to fix most Android issues</A></P> Wed, 18 Mar 2015 21:01:00 GMT Daniel 2015-03-18T21:01:00Z My new Z2 https://community.spotify.com/t5/Android/My-new-Z2/m-p/1065048#M41080 <P>Every time i try to start up spotify on my Z2 it says that it is forced to close. &nbsp;How do I get past this?</P> Wed, 18 Mar 2015 20:47:21 GMT https://community.spotify.com/t5/Android/My-new-Z2/m-p/1065048#M41080 LauraAuld 2015-03-18T20:47:21Z Re: My new Z2 https://community.spotify.com/t5/Android/My-new-Z2/m-p/1065054#M41082 <P>You say it's a new phone? Did you use Spotify on your old phone and have you transferred your SD card from your old phone to the new one? If so, your cache from the old phone will still be included on the SD and will cause an issue.</P> <P>&nbsp;</P> <P>Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!<BR /><BR /><A href="https://community.spotify.com/t5/Help-Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257" target="_blank">[COMPLETE GUIDE] How to fix most Android issues</A></P> Wed, 18 Mar 2015 21:01:00 GMT https://community.spotify.com/t5/Android/My-new-Z2/m-p/1065054#M41082 Daniel 2015-03-18T21:01:00Z