topic Re: Android app ceeps crashing in Android

Android app ceeps crashing

EvenBratsberg — Sat, 18 Feb 2012 20:42:25 GMT

Hello

I've been using spotify on mobile for a wile. But resently the app found out that it would crash every singel time i go online. and i mean everytme! wich means that the app aint working at all! cause i have to go inline every time i start the app.

I'm using an HTC Desire S, and the app used to work perfect, before i updated the app. (the uppdate where they changed the gui)

I know alot of people having the same issue as i am.

I have tried to reinstall the app dusin of time.

I dont have anny facebook account connected to the account(i dont have one :P)

So, does annyone know how to fix this problem, or how to downgrade my app.

I want the app to work, couse that is the reason why i pay for using spotify!

Re: Android app ceeps crashing

licenced — Sun, 19 Feb 2012 13:10:40 GMT

Yep, very common problem.

The only 'fix' I have found for it is to clear the Spotify data and resync. You can clear the data in a number of ways:
- While in Offline mode (use the phone's airplane mode to get in) there is a clear cache option in the Spotify preferences
- Through Androids app manager you can clear the data and cache
- Using a file browser find and delete the spotify directory
- Uninstall and reinstall the app

Suggest you also go and add your vote to one or more of the Android threads in the Ideas forum, e.g.:

http://community.spotify.com/t5/Spotify-Ideas-and-Feedback/Spotify-needs-to-support-Android-3-Honeycomb-Android-4-Ice-Cream/idi-p/715

http://community.spotify.com/t5/Spotify-Ideas-and-Feedback/Please-make-the-Spotify-Android-app-functionally-equivalent-to/idi-p/509

http://community.spotify.com/t5/Spotify-Ideas-and-Feedback/Problems-With-Spotify-on-Android/idi-p/1741

Dave

Re: Android app ceeps crashing

tjerkw — Thu, 01 Mar 2012 16:54:01 GMT

This doesnt work for me. My Spotify Android app crashes all the time on startup on my Galaxy Nexus.

I even dit a fully factory reset of the phone, installed spotify. And after first login: crash.

Not even the option to send in a bug report. It just totally gone.

I'm changing my account to unlimited because paying for premium without an app doesnt make sense.

Re: Android app ceeps crashing

DroidKnows — Thu, 01 Mar 2012 17:13:28 GMT

That didn't help me, I'm on the Galaxy Nexus and on my wife's Thunderbolt. Even my Transformer Prime tablet has issues...

I tried this trick but didn't help me.