Can not log in IOS and Android.

thosol01 — Wed, 06 May 2015 16:40:55 GMT

Hi I can not log in to Spotify after installing the app.

To reproduce:

Install Spotify
Attempt to launch Spotify.
Log in
Write username and Password
Press Log in
Log in is not possible

System information:

Mobile (Android):

Modelnumber: LG-E460 (LG Optimus L7 II)

Software:

Android version: 4.1.2

Kernel version: 3.4.0

Version number: JZO54K

Software version: E46010f-EUR-XX

Spotify Version: 2.6.0.813 (Last updated: 30.apr.2015)

Mobile operator: Telenor (Norway)

Mobile (IOS):

My iPad/iPhone model

Iphone 6

Device’s Operating System

IOS 8.3 (12F70

Is your device jailbroken?

My mobile Spotify version

3.0.0 (Updated 28.apr.2015)

My provider and country

Telenor 19.0 Norway

Modelnumber: MG472QN/A

Serialnumber: C39P3K2VG5MN

MODEMFIRMWARE: 2.23.03

Ipad: (IOS)

My iPad/iPhone model

Ipad 3 Mini

Device’s Operating System

IOS 8.3 (12F69)

Is your device jailbroken?

My mobile Spotify version

3.0.0 (Updated 28.apr.2015)

My provider and country

Telenor 19.0 Norway

Modelnumber: MGJ22KN/A

Serialnumber: F4KPC0NEG5YH

MODEMFIRMWARE: 4.01.00

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This thread is also posted in IOS: https://community.spotify.com/t5/Help-iOS-iPhone-iPad/Can-not-Log-in-Android-and-IOS/m-p/1128222#M47954

topic Can not log in IOS and Android. in Android

Can not log in IOS and Android.