topic Re: Volume Issues New update in Android

Volume Issues New update

DeRuijter — Sat, 09 May 2015 01:47:13 GMT

With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?!

Please fix it!

Re: Volume Issues New update

rmnmac — Fri, 08 May 2015 15:40:17 GMT

Same problemen here.

Re: Volume Issues New update

FabioRD — Fri, 08 May 2015 16:33:29 GMT

Yes it's horrible, even at max volume it's very low compared to previous version. I can't listen properly while I'm on subway. Please fix it ASAP.

Re: Volume Issues New update

matsvandeursen — Fri, 08 May 2015 18:41:19 GMT

With me the volume drops and increases again after a minute or so every 10 minutes.

Situations it happens:

1: in my dads car on bluetooth

2: headset plugged in

Samsung Galaxy S6 Android 5.0.2

Spotify version 2.7.0.883

Re: Volume Issues New update

Melodyssey — Fri, 08 May 2015 18:13:31 GMT

I've had this issue for a few weeks. Don't know if it's Lollipop or spotify or a combination of the two. I've got my car volume at max and Galaxy Note 3 at max and it's pathetic. When connected to my home stereo, Spotify limits the volume to -14. I can't turn it up past that. My volume on the Denon tuner goes to +10. Both the car and the Home stereo work fine on Google and Pandora. What gives Spotify? I don't need you limiting how loud I can listen to my music. You are not my mommy and I'm 40 fricken years old FIX IT!! or i'm cancelling and going with Google Play immediately.

Re: Volume Issues New update

HatfieldScarlet — Fri, 08 May 2015 18:25:01 GMT

Yup, same issue as me since updating the Android app from Google Play store yesterday. So annoying.

Samsung Galaxy S5, Android 5.0

Re: Volume Issues New update

ErickRGuetta — Fri, 08 May 2015 19:35:28 GMT

The issue has been reported already, just for the record are you all on the latest update?

Re: Volume Issues New update

HatfieldScarlet — Fri, 08 May 2015 19:39:52 GMT

@ErickRGuetta wrote:
The issue has been reported already, just for the record are you all on the latest update?

Yep, I updated the new version that became available in the Google Play store yesterday. 🙂

Re: Volume Issues New update

rmnmac — Fri, 08 May 2015 19:44:05 GMT

Me too

Re: Volume Issues New update

FabioRD — Fri, 08 May 2015 19:46:59 GMT

Yes, last update.

Re: Volume Issues New update

theoliiiv — Fri, 08 May 2015 19:55:52 GMT

Same. I don't know if its new or from an older update but when i tried to fix these volume problems i was looking for the equalizer thing in the settings and didnt found it.
Maybe its reliable i dont know. Just hope this will be fix asap.

And sorry for my poor english btw.

Re: Volume Issues New update

OCLeirvik — Fri, 08 May 2015 21:52:08 GMT

I have also had this annoying volume problem since a few days back. Even with the volume at max I still hear the lousy music playd over the speakers at the gym. This needs a fix now!

Re: Volume Issues New update

Melodyssey — Fri, 08 May 2015 23:28:04 GMT

I have updated to the newest version and it's still not fixed.

Re: Volume Issues New update

DeRuijter — Sat, 09 May 2015 01:29:24 GMT

I had to install the previous version since I cant live without music

http://spotify.en.uptodown.com/android/download/154133

just delete spotify from your phone, then install the version from there, you will have to sync the playlists again 😞

Re: Volume Issues New update

user-removed — Sat, 09 May 2015 21:15:51 GMT

same thing happening here. when will it be fixed??

Re: Volume Issues New update

HatfieldScarlet — Sun, 10 May 2015 16:05:27 GMT

No idea when it will be fixed. They acknowledged my tweet a couple of days ago and asked for my Android version and phone type. Nothing since then, despite sending a couple of (polite) tweets asking when they estimate that a fix would be released. Being ignored is incredibly poor customer service.

Re: Volume Issues New update

lucaat — Sun, 10 May 2015 20:42:48 GMT

Volume is lower since last update!

HTC Desire 816 on Lollipop.

(this does not happen in stock or Google Music app those are louder at same settings!)

Re: Volume Issues New update

voice_of_reason — Mon, 11 May 2015 08:10:06 GMT

Same problem here, I immediately noticed the drop in volume after the update this week.

I'm not on Lollipop though - I'm using a Samsung Galaxy Note 3 on KitKat 4.4.2.

Re: Volume Issues New update

HatfieldScarlet — Mon, 11 May 2015 08:27:15 GMT

Just had a bland reply along the lines of "we've passed it onto the right team". There seems to be a frustrating lack of urgency though, as being able to hear music properly is kinda the point of the app.

Re: Volume Issues New update

lucaat — Mon, 11 May 2015 11:26:31 GMT

Installing the previous version fixes it!

grab it at:

http://www.apk4fun.com/files/48964/