topic Re: My music is empty in Android

My music is empty

PhilippeBossuet — Tue, 12 May 2015 21:22:39 GMT

Since the update software 2.7.0, when I click on Artist in My Music, I see the artist that I follow but there is no more song whereas I should find a lot ! Same trouble when I click on Songs : it is empty. Moreover, I couldn’t see the song that I have downloaded and they are still present on my smartphone.

When I use my PC, it is working perfectly. I see on my songs

Please correct quickly otherwise I will stop my subscription and move to Deezer

The quality of the Android Spotify application is falling !

Re: My music is empty

MichaelJerzak — Tue, 12 May 2015 21:26:36 GMT

Welcome to the community! Have you saved music by the artists you follow? Because for me it doesn't show anything because I don't have anything saved to my music

Re: My music is empty

PhilippeBossuet — Tue, 12 May 2015 21:29:43 GMT

Yes. Before the last update, I had songs and artists that I follow. Now, I have only artist with no song and the music that I had downloaded are not available. My suscription is still valide.

Re: My music is empty

PhilippeBossuet — Tue, 12 May 2015 21:44:57 GMT

I found a workaround. I reinstall the application and now it is working. The pb is that I have now to redownload all the songs that I listen in offline mode. I hope that it will never reproduce again !!!

Re: My music is empty

MichaelJerzak — Tue, 12 May 2015 21:52:38 GMT

Best of luck to you!

Re: My music is empty

AranhaWebs — Wed, 13 May 2015 20:14:28 GMT

Hi PhilippeBossuet

I'm having the same issue. On the library, I can only see my playlists. The albums that I saved is gone, showing only the ones I saved after the update. When I go on Desktop version, it shows all albuns, the olds and new ones. The only solution is to remove the album from the library and add again. (But will remove the order and give a lot of work).

Hope they fix this soon, so I won't need to resave all.

Re: My music is empty

PhilippeBossuet — Wed, 13 May 2015 20:20:11 GMT

For me, I remove Spotify and reinstall it and after I see all my songs
again. But, after, I had to resynchronize all the songs that I want to have
for an offline access.

The quality of the Android application is bad !

Re: My music is empty

AranhaWebs — Wed, 13 May 2015 20:36:11 GMT

I did reset my entire phone to default settings and I did install the
Spotify again, but i'm not sure if I formated the SD Card. Maybe that was
it.

By the way, Android app is way worst than iOS version, but at least is way
better than WP8.

Thank you, i'll try again later.