https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135083#M43655 Do you have an equaliser app installed at all? Can you try disabling it. Mon, 18 May 2015 18:42:55 GMT Daniel 2015-05-18T18:42:55Z https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1132075#M43313 Anytime I'm listening to Spotify and I answer a phone call, I've noticed that when the music resumes after the call has ended it plays in a very poor and grainy quality, similar to a phone call on speakerphone. This problem then continues throughout playback of any song. Sometimes it goes away on its own after time, or when I Force Stop the app, but the only definite solution I've found is to restart the device. Can anyone help?<BR /><BR />I'm on the latest version of the app on a Samsung Galaxy S5 running Android 4.4.2 Wed, 13 May 2015 00:05:30 GMT https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1132075#M43313 rickmoli0212 2015-05-13T00:05:30Z https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1134955#M43633 <P>Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!<BR /><BR /><A href="https://community.spotify.com/t5/Help-Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257" target="_blank">[COMPLETE GUIDE] How to fix most Android issues</A></P> Mon, 18 May 2015 15:17:40 GMT https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1134955#M43633 Daniel 2015-05-18T15:17:40Z https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135076#M43651 I recently did a clean install to resolve another issue, but this specific problem was happening before the install and is still happening now. Mon, 18 May 2015 18:34:28 GMT https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135076#M43651 rickmoli0212 2015-05-18T18:34:28Z https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135083#M43655 Do you have an equaliser app installed at all? Can you try disabling it. Mon, 18 May 2015 18:42:55 GMT https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135083#M43655 Daniel 2015-05-18T18:42:55Z https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135086#M43656 <P>The only equalizer I have is the one built into my phone, which I cannot disable. I tried resetting it but that didn't fix the problem.</P> Mon, 18 May 2015 18:52:28 GMT https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135086#M43656 rickmoli0212 2015-05-18T18:52:28Z https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135182#M43664 Have you tried other media apps to see if it's not just Spotify affected? Personally I suspect the issue is with your device, it may require a factory reset. <BR /><BR />Can you try playing something on youtube or other music app first though. Mon, 18 May 2015 22:02:55 GMT https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135182#M43664 Daniel 2015-05-18T22:02:55Z https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135196#M43674 Also try a previous version of the app as there does seem to be some issues with the current version. Links are in my signature. Mon, 18 May 2015 22:20:36 GMT https://community.spotify.com/t5/Android/Audio-Quality-Decreases-After-a-Phone-Call/m-p/1135196#M43674 Daniel 2015-05-18T22:20:36Z