Sond skipped on Android

juli1- — Thu, 11 Jun 2015 11:29:12 GMT

Hi,

I upgraded yesterday to premium. Some feedback:

1. When playing "Justice - Across the universe" on Android, the song skipped from first to last within 30 seconds. Everytime. (model: Samsung S3). It does not happen with other songs. So great for a first user experience

2. There is no way to report issue on the website. Seriously, is spotify aware of what is a real customer support is (you can search for issue but NOT report issues) and not rely on the community?

Just my two cents but I was premium two years ago and stopped because the Android app was a mess in terms of design, resources consumption, etc. Tried again yesterday and after one day, I have to say that there is still a LOT of room for improvement - I am suprised of what I will find during the next day.

So, about the questions:

1. Is this problem known? How to play the album? This is so great to have the songs that are automatically skipped, especially when running and you cannot choose again (or stopped and look like a dumbass when looking at your armband)

2. How to report a bugreport?

Thanks!

Re: Sond skipped on Android

Daniel — Thu, 11 Jun 2015 12:27:53 GMT

Hi there, Please see this thread about how to report broken or incorrect track data.

http://community.spotify.com/t5/Music-Chat/PLEASE-READ-Reporting-Incorrect-Track-Info/td-p/25291

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Sond skipped on Android

Re: Sond skipped on Android