topic Re: new update - never ending loading green wheel in Android

new update - never ending loading green wheel

user-removed — Fri, 12 Jun 2015 19:45:44 GMT

This needs to be fixed ASAP. You guys keep screwing up after every update and I'm paying for this service. Nothing loads and I'm starting to wonder why I keep paying for a service that always breaks.

Re: new update - never ending loading green wheel

user-removed — Sat, 13 Jun 2015 00:10:35 GMT

this sh!t needs to stop

Re: new update - never ending loading green wheel

Mattosaurus — Sat, 13 Jun 2015 02:43:04 GMT

Have you tried reinstalling the app? That usually fixes this type of problem.

Re: new update - never ending loading green wheel

user-removed — Sat, 13 Jun 2015 06:08:13 GMT

I swear to god, this is the app I've uninstalled/reinstalled the most in my entire life. I shouldn't have to do this.

Re: new update - never ending loading green wheel

Mattosaurus — Sat, 13 Jun 2015 21:54:52 GMT

That's really weird. I don't know what else could be the problem... have you tried it on Cell Data and Wifi?

@Daniel @Taylor @Peter__ You guys have any ideas on what's up?

Re: new update - never ending loading green wheel

SoundMixr — Sun, 14 Jun 2015 05:52:43 GMT

I am experiencing the same issue. I have a solid net connection, yet lately it takes way too long for my content to load.

Re: new update - never ending loading green wheel

user-removed — Sun, 14 Jun 2015 09:23:57 GMT

so I try to uninstall the app AGAIN. I erased the music files AGAIN. reboot the phone AGAIN. and now my SD card is corrupted and I have to format it. I have absolutely no idea why I keep paying for an app that I have to uninstall and reinstall every time there's an update.

Re: new update - never ending loading green wheel

Mattosaurus — Sun, 14 Jun 2015 17:42:57 GMT

@user-removed@SoundMixr Try it on Wifi and on your cellular. Does it happen with both kinds of connections?

Re: new update - never ending loading green wheel

Daniel — Sun, 14 Jun 2015 18:27:56 GMT

Hi there. I suspect this issue is to do with the SD card. I see you mention you've noticed it has become corrupted, this wouldn't be a result of your troubleshooting Spotify but most likely caused by a corruption in one or more sectors. Formatting and running chkdsk on a pc should fix these errors which is most likely also the reason Spotify wasn't working... To test try taking the sd card out and then running Spotify. It runs ok, right?

Re: new update - never ending loading green wheel

SoundMixr — Mon, 15 Jun 2015 12:10:25 GMT

I removed the SD card from my phone...and now Spotify works as before. It loads content quickly again, like it's supposed to. I don't know how to format / run chkdsk - will doing so enable the SD card to co-exist in the phone?

Re: new update - never ending loading green wheel

EarlPurple — Mon, 15 Jun 2015 16:11:18 GMT

can one configure Spotify to not use the SD card at all?

I may try removing mine and see if it fixes Spotify. May need to reinstall it.

Re: new update - never ending loading green wheel

user-removed — Sat, 20 Jun 2015 02:14:49 GMT

the SD card was fine until I uninstalled the app. what f**ed up the SD card was the app. I had to format it (and lose everythng I had there), download the app and download the music to the SD card again. now it's working acceptably, sometimes will freeze for a few seconds or a minute but I guess I can live with that. at least it's loading my downloaded music.

Re: new update - never ending loading green wheel

Pooptify — Sat, 20 Jun 2015 04:29:28 GMT

Same things happening to mine. I don't even have SD card so I don't really know the problem I deleted it and reinstalled it for the millionth time now it's saying no connection but YouTube and Netflix is working ok.