topic All songs in playlists missing in Android

All songs in playlists missing

Prozacna — Sat, 16 Jun 2012 19:32:37 GMT

So i've got a HTC Desire S, running Android v.2.3.5. Up until a few weeks ago i was using the old spotify-app- with great success. Now, as the app has been updated, all the songs in my playlists are gone. This includes my own playlists and my starred list, but not the playlists that i subscribe to. The playlist names and everything is there, but when i access them, no songs are listed.

When I access the playlists on my computer however, everything shows as normal. This was no issue before the application upgrade, so I wonder, do you have any solution to this?

Link to screendump

Re: All songs in playlists missing

licenced — Sun, 17 Jun 2012 06:51:51 GMT

Do you have this issue http://community.spotify.com/t5/Mobile-Android/Unable-to-play-my-own-playlists/td-p/49017

Or is yours different?

Re: All songs in playlists missing

Prozacna — Sun, 17 Jun 2012 09:55:21 GMT

Hi, thanks for answering.

No, it doesn't seem to be the same error. The case under the link you attached the users would experience that the application crashes, or they are returned to their homescreen when trying to access their playlists.

The issue I'm having is that I am perfectly able to access the playlist, but they are all empty.

Thanks again for the quick response! 🙂

Re: All songs in playlists missing

licenced — Sun, 17 Jun 2012 10:09:20 GMT

If you have non-english characters in your username it could still be related

Re: All songs in playlists missing

Prozacna — Sun, 17 Jun 2012 10:33:12 GMT

My username is in english, i do have a Special symbol though; # in the username. Could this be the reason, and is it possible to change my username?

Re: All songs in playlists missing

licenced — Sun, 17 Jun 2012 10:43:08 GMT

Yep that's possibly the reason then. Get in touch with spotify support through the contact us page wihthis issue and add a comment to that page I linked to above. Hopefully they'll fix this very quickly as its affecting a good number of people

Re: All songs in playlists missing

Prozacna — Sun, 17 Jun 2012 10:52:52 GMT

Thanks! Will do!

Re: All songs in playlists missing

JACK_P — Sat, 14 Jul 2012 19:00:02 GMT

Jus logged in to find i had to update b4 it would let me access my acct...now i can access my acct,i find all my playlists have been deleted,,,,,WTH??? PLZ SORT THIS OUT FOR ME A.S.A.P....TY

Re: All songs in playlists missing

JACK_P — Mon, 16 Jul 2012 11:29:57 GMT

playlists have returned this morning..if u helped then ty 🙂