topic Re: Won't stop shuffle in Android

Won't stop shuffle

Rohbarr — Sun, 26 Jul 2015 10:41:57 GMT

I cannot get shuffle to stop. I am a premium member. I have gone onto the song page and deselected the shuffle icon. I have clicked the first song in the album to start playing.

Incidentally when I do choose to use shuffle on a large playlist it only ever plays a small selection of songs, it never randomises the whole playlist.

Re: Won't stop shuffle

Rohbarr — Sun, 26 Jul 2015 10:42:02 GMT

Re: Won't stop shuffle

gamekat1229 — Wed, 29 Jul 2015 17:35:37 GMT

I have the same question as well. It was my understanding that if I purchased the premium membership I would be able to play my songs as I wanted. I've reset all of my devices and it's still only allowing me to play on shuffle mode. Very frustrating!

Re: Won't stop shuffle

1120683350 — Mon, 09 Nov 2015 15:18:46 GMT

same here, i am a premium user, and about 2 months ago i selected shuffle at a party to mix up my playlist, ever since then i cannot listen to a playlist or album normally. Each time i click on shuffle it doesnt stop, it just changes the order.

Re: Won't stop shuffle

thecant2002 — Sat, 02 Jan 2016 00:04:43 GMT

Why isn't this issue ever answered?

Re: Won't stop shuffle

11182152129 — Thu, 04 Aug 2016 05:56:30 GMT

I also have the same issue and would like to get an answer from Spotify.

Re: Won't stop shuffle

rzurloxoxo — Thu, 01 Mar 2018 01:53:55 GMT

SOMEONE PLEASE ANSWER this question - it's driving me crazy!!! I do NOT want to use shuffle....and I can't get it to stop shuffling!!!!!!!!! Please - it's one of the main reasons I paid for a subscription! Thanks

Re: Won't stop shuffle

PatrickM1980 — Thu, 08 Aug 2019 12:31:19 GMT

Why hasn’t anyone responded to these questions ?

Re: Won't stop shuffle

Guido — Fri, 09 Aug 2019 10:25:16 GMT

Hello @PatrickM1980 and the rest.

When you upgrade from Free to Premium you should be able to choose if you'd like to Shuffle, or not.

If you feel like the Shuffle feature is stuck, try to reinstall the app using these instructions.

Be sure to log in with the correct account of course! Open up the email you received after subscribing to Premium as this email contains the username of the account that has been upgraded to Premium. It's very easy to create an account with us so it could be the case that you have a second (Free) account you do not know about.

Hope it works! Let us know if it doesn't or if you have further questions.

Have a nice day.