topic Re: I cant open spotify on my galaxy s5 when i log in a dropbox zays you have already created an acc in Android

I cant open spotify on my galaxy s5 when i log in a dropbox zays you have already created an account

Sionline — Fri, 07 Aug 2015 22:34:00 GMT

Re: I cant open spotify on my galaxy s5 when i log in a dropbox zays you have already created an acc

jean3601 — Sat, 08 Aug 2015 15:15:26 GMT

Hello @Sionline, welcome to the Spotify Community!

Let's try to troubleshoot this issue with you.

First of all, please try a clean reinstallation. This can resolve many common issues.

If you're still having trouble after a reinstall, please let us know the following details:
1. Exact Device (e.g. Samsung Galaxy 4)
2. Exact operating system (e.g. 4.4.2)
3. Spotify app version installed (2.0.0)
4. What are you doing when the app skips/ stops/ crashes? Is it when it opens? When scrolling through tracks? When searching?
5. About how many playlists do you have?

If you could get back to us with those details it would be great. Thanks!

Re: I cant open spotify on my galaxy s5 when i log in a dropbox zays you have already created an acc

enzohejazi333 — Sat, 08 Aug 2015 21:12:51 GMT

Device s5
System Android 5.0

Re: I cant open spotify on my galaxy s5 when i log in a dropbox zays you have already created an acc

jean3601 — Sun, 09 Aug 2015 06:09:31 GMT

@enzohejazi333

Are you sure you are entering your username and not your email?

Re: I cant open spotify on my galaxy s5 when i log in a dropbox zays you have already created an acc

Sionline — Tue, 11 Aug 2015 21:29:32 GMT

Gee how stupid do i feel now Lol thanks heaps for your help nice work 👍

Re: I cant open spotify on my galaxy s5 when i log in a dropbox zays you have already created an acc

jean3601 — Wed, 12 Aug 2015 13:01:36 GMT

@Sionline

No Problem 🙂