topic Re: Phone crashes when I open Spotify in Android

Phone crashes when I open Spotify

koningfelix — Fri, 14 Aug 2015 19:32:57 GMT

Sometimes it freezes the phone and I have to reboot it manually, sometimes it reboots immediately. Very annoying.
Note that this does not occur when I have managed to turn on offline mode.

The app is basically unusable for me as 9 out of 10 times my phone freezes before I can start playing music.

I have a HTC One M7

Re: Phone crashes when I open Spotify

Nico — Fri, 14 Aug 2015 20:59:04 GMT

Hey @koningfelix ! Welcome to the community ^^

Have you reinstalled it ? If not try it here's a link.

If it's still not working here's another question.

Do you have an SD Card installed? Can you try wiping data and logging in again?

I hope it helped you ^^

Peace

Re: Phone crashes when I open Spotify

koningfelix — Sat, 15 Aug 2015 09:28:07 GMT

I do not have a sd-card slot, will try uninstalling and reinstalling. Will report back