topic Crashing in Android

Crashing

Averlyn — Mon, 31 Aug 2015 16:21:07 GMT

I have an s5 and ever since I installed the update to lollipop 5.0 that Android released Spotify doesn't work correctly in my car. It doesn't list the music anymore on my dash. And it crashes my phone a few times a day while it runs. I have done a complete reinstall of Spotify a couple times and also got my phone replaced since it was still under warranty. Ive figured that it's Spotify crashing my phone since it only does it when I run that app. If I don't run Spotify all day I never have a problem with the phone.
Also when it lags with my downloaded tracks it speeds the track up to catch up.

Re: Crashing

Jordi — Mon, 31 Aug 2015 20:42:24 GMT

Hi there and welcome to the community,

I know that you reinstalled the app, but could you please all the steps mentioned on this page:

https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

Just in case you didn't missed anything 😉

If that doesn't help, the please let me know the following:

1. Exact Device (e.g. Samsung Galaxy 4)

2. Exact operating system (e.g. 4.4.2)

3. Spotify app version installed