topic Forced update cleared my downloaded tracks in Android

Forced update cleared my downloaded tracks

wizard113 — Mon, 31 Aug 2015 20:11:45 GMT

Bad enough that you force me to update a working piece of software.

Having it clear all my downloaded tracks, as well as reset all the 'Download' flags for the desktop app, is really pretty crappy. I had a specific set of songs setup, now I need to spend my time and my bandwidth to re-download gigabytes of data.

Consider me a not-really-happy-with-your-work premium user. I hope your developers and product owners put some time into thinking about how your product is used outside the demands of your short release cycles.

Re: Forced update cleared my downloaded tracks

Jordi — Mon, 31 Aug 2015 20:31:49 GMT

Hi there and welcome to the community,

Is this the first time that this is happening to you? Too bad that you need to redownload your tracks.

Re: Forced update cleared my downloaded tracks

LucyLuLuu — Wed, 02 Sep 2015 06:31:57 GMT

My saved songs have vanished too, dis update days ago, songs were fine until couple hours ago ......
Wierd thing- artists, album names, & playlists intact. Saved for offline playlists still green, but songs aren't saved, menu has save option once again, al a lo buns empty
Help????

Re: Forced update cleared my downloaded tracks

LucyLuLuu — Wed, 02 Sep 2015 06:35:31 GMT

Oh man, autocorrect is more than the usual downright useless Today!
that's *albums are empty*
Sheesh

Oh GS3 Kitkat