topic Re: My spotify keeps crashing in Android

My spotify keeps crashing

littlemiss_lynz — Sun, 18 Oct 2015 23:05:46 GMT

For some reason my spotify keeps crashing. I can't even get on to the homepage. When I click on the app it goes to a black page with the word spotify on the top left hand side as if it is about to open up the home page but then just shuts down. None of my other apps are doing this
Any ideas would be gratefully received. Rubbish going runnung with no music : (

Re: My spotify keeps crashing

Nico — Sun, 18 Oct 2015 23:08:47 GMT

Hey @littlemiss_lynz! Welcome to the Spotify Community .^^

That sounds not good.

First question, what a type of phone do you got?

A Samsung Galaxy S5? Because there is currently a problem with the Samsung Galaxy S5.

You can take a look at this ongoing issue report for more instructions. ^^

Peace

Re: My spotify keeps crashing

littlemiss_lynz — Sun, 18 Oct 2015 23:15:54 GMT

Yes exactly that...Thank you. Have downloaded an older version. Many thanks