topic Re: Streaming issues on the last Android version in Android

Streaming issues on the last Android version

kanedbru — Fri, 16 Oct 2015 18:41:17 GMT

Hi everyone,

I updated Android to the last version 6.0 two days ago and since I have weird sound when listening music, offline or online.

like a bip , the streaming probably broken for a really short time.

Does anyone noticed something like that ?

Thanks.

Re: Streaming issues on the last Android version

Nico — Fri, 16 Oct 2015 20:47:51 GMT

Hey @kanedbru! Welcome to the Spotify Community.^^

That sounds not good.

What a type of phone do you got ?

Do you've tried to reinstall your app? If not, here's a tutorial how to do it.

This may help you .^^

Peace

Re: Streaming issues on the last Android version

kanedbru — Fri, 16 Oct 2015 20:51:27 GMT

Hi!

I got a Nexus 5, never had any issue before the update.

I will try to reinstall and let you know.

thanks.

Re: Streaming issues on the last Android version

eliascolleto — Thu, 22 Oct 2015 16:22:20 GMT

The same here. I reinstalled Spotify but this issue still happens.

Re: Streaming issues on the last Android version

kanedbru — Thu, 22 Oct 2015 17:47:40 GMT

finally fixed it, not ideal but disabling equalizer maked it work.

hope it can help you too.

Bruno

Re: Streaming issues on the last Android version

eliascolleto — Thu, 22 Oct 2015 20:40:39 GMT

Great guess, Bruno!!! But it seems it's not necessary to turn the equalizer off. It worked for me just to disable the surround sound inside the equalizer. Still it's not ideal, but a little better than disable the equalizer. Hope the next Spotify update fixes it. I want the surround sound back.