topic Sync local files to android device in Android

Sync local files to android device

1128243634 — Tue, 24 Nov 2015 15:45:01 GMT

I am not able to sync local files to my android device.

When I have the local files on my desktop, I put them in a playlist. Then I make the playlist available offline.

Then I open the playlist on my phone, click on available offline. As you can see in my screenshot, the songs stay grey instead of white, so when I click on them nothing happens so they can't be played.

It should be possible to play local files on my mobile device right?

I do have spotify premium.

Re: Sync local files to android device

OviiiOne — Tue, 24 Nov 2015 16:01:34 GMT

Hello and welcome to the Spotify Community!

Weird... Have you got enogh space left?

If so, try to reinstall Spotify in your phone and try again.

Re: Sync local files to android device

1128243634 — Tue, 24 Nov 2015 16:22:09 GMT

Yes I have more than enough space left. re-installed it a minute ago, clicked on the available offline button, but nothing happens.. again.

Really don't understand what the problem could be. It are normal mp3 files converted with a youtube to mp3 converter.

Re: Sync local files to android device

OviiiOne — Tue, 24 Nov 2015 16:37:50 GMT

Please, can you let me know which device, OS version and Spotify version are you using? I'll escalate this to Support.

Re: Sync local files to android device

1128243634 — Tue, 24 Nov 2015 17:19:34 GMT

I bought a brand new LG G4 3 days ago, with android 5.1 and spotify premium version 4.1.0.868.

Thank you!

Re: Sync local files to android device

bubbelfluffan — Tue, 24 Nov 2015 17:35:38 GMT

Yes, all you have to do is to change the playlists you have got into 'avaiable offline'. However, if you sync too much music with your device you should check how much memory you have on your phone or tablet first.

/Lina

Re: Sync local files to android device

1128243634 — Tue, 24 Nov 2015 17:45:26 GMT

Yeah I understand.. I have 54 GB space left, and the playlist is set to available offline. When I add a new regular spotify song it becomes available offline. When I add a new local song to a playlist, it does not become available. I understand how it all works, but there is definetely something wrong.

Re: Sync local files to android device

Pricilla — Fri, 27 Nov 2015 14:49:16 GMT

Hey @1128243634,

Sorry to hear you're having trouble with your account at the moment.

We'll be happy to help you out. The best thing to do would be to get in touch via our contact form and we'll discuss this by email.

Thanks!

Re: Sync local files to android device

122868548 — Sat, 28 Nov 2015 03:48:54 GMT

I'm going through the same exact problem right now! HELP!!

Re: Sync local files to android device

bubbelfluffan — Sat, 28 Nov 2015 07:14:01 GMT

We have launched a new operating system thorugh different sorts of social media. With this new operating system it becomes easier in case of emergency to find the pulse on a human or animal. Hence the confusion. I was in Australia when this operaing system was being built, I understand that it can be a bit difficcult for Europe and Scandinavia to handle it...

It also becomes easier for us to discover new artists and bands through this operating system. You can record your own voice in any language and also 'your own beat' so that we would know what it would sound like in a studio..

/BubbelFluffan

Re: Sync local files to android device

heroinepure — Sat, 28 Nov 2015 22:02:27 GMT

You have to able sharing on your internet connection.

Re: Sync local files to android device

1128243634 — Thu, 03 Dec 2015 22:39:52 GMT

Still nobody with a solution?