topic Re: Spotify randomly crashes - android (Samsung G6) in Android

Spotify randomly crashes - android (Samsung G6)

devinj93 — Sun, 22 Nov 2015 23:17:21 GMT

Hey,
So recently Spotify started crashing randomly in the middle of a song, it might be after 10 minutes or after 30 minutes. I have reinstalled spotify and tried different playlists, none works. I also tried deleting the local files which was a solution in a different topic, that didnt work either. On the computer I have no problems.
Looking forward to your help.

Re: Spotify randomly crashes - android (Samsung G6)

perfal — Mon, 23 Nov 2015 08:00:17 GMT

Yes, please solve this! Downloaded content and offline doesn't matter as well.

Re: Spotify randomly crashes - android (Samsung G6)

ososapy — Tue, 24 Nov 2015 21:07:14 GMT

Same problem with android 4.4.2., please solve this!

Re: Spotify randomly crashes - android (Samsung G6)

user-removed — Wed, 25 Nov 2015 10:47:37 GMT

@devinj93

Hello:

Sorry for the delay posting a reply to this post. Does this bug report here: https://community.spotify.com/t5/Ongoing-Issues/Android-Crash-randomly-since-last-update-4-10-868/idi-p/1241686 match closely to your issue you are having? Which android version do you have, Spotify app version, and have you tried doing a clean reinstall of the Spotify app again?

Also I am going to move this post over to this section of the community here: https://community.spotify.com/t5/Help-Android/bd-p/spotifyandroid

Re: Spotify randomly crashes - android (Samsung G6)

HatfieldScarlet — Wed, 25 Nov 2015 19:25:50 GMT

Yes, same issue, although happens when listening to albums (instead of playlists) too.

Samsung Galaxy S5

OS: Android 5.0

Version: 4.2.0.739

Clean install tried and issue still happens.

Thanks.

Re: Spotify randomly crashes - android (Samsung G6)

DzNutz503 — Wed, 25 Nov 2015 19:46:44 GMT

I as well am getting these issues on my LG G3.
HEEELPPP.

Re: Spotify randomly crashes - android (Samsung G6)

user-removed — Thu, 26 Nov 2015 08:04:32 GMT

Same problem here also on Honor 7 and my gf on Galaxy s4 mini. Spotify mobile version 4.1.0.868.

Re: Spotify randomly crashes - android (Samsung G6)

devinj93 — Thu, 26 Nov 2015 08:13:39 GMT

@JayLB

Hey,

My spotify version is 4.2.0739.

My android version is 5.1.1.

My problem does resemble that issue.

I reinstalled the spotify app a couple of times, still crashes.

Thanks for the help.