topic Re: Spotify Premium on OnePlus One is progressively removing synced music. in Android

Spotify Premium on OnePlus One is progressively removing synced music.

user-removed — Wed, 02 Dec 2015 10:47:52 GMT

I have Spotify Premium on a OnePlus One running Android. Not rooted.

I have some synced albums. First a few songs in each album disappeared from synced. Now the number of synced songs is gradually increasing. From beginning approximately one week ago it has now removed at least one track from each synced album.

This is a real problem for me as I do not have regular access to mobile data or internet access currently.

Using Spotify 4.2.0.739.

Re: Spotify Premium on OnePlus One is progressively removing synced music.

jean3601 — Wed, 02 Dec 2015 12:18:26 GMT

Hey @user-removed

Mmm, this doesn't sound right, lets try a little troubleshooting:

Do you have adequate space on the storage medium Spotify is using?
What Android version are you using?

Re: Spotify Premium on OnePlus One is progressively removing synced music.

user-removed — Sun, 06 Dec 2015 05:28:51 GMT

Thanks.

1 - yes.
2 - Android 5.0.2

Re: Spotify Premium on OnePlus One is progressively removing synced music.

jean3601 — Mon, 07 Dec 2015 09:47:17 GMT

@user-removed

I suggest you try a clean reinstall and see if this helps, This usually fixes most problems 🙂

Note: This will remove any saved offline tracks and cache 🙂

Does this solve the issue?