topic app crashes at android after certain search attempts in Android

app crashes at android after certain search attempts

dpastorruiz — Tue, 29 Dec 2015 08:53:46 GMT

When trying to search certain patterns, like for example something starting with po, pi, am....my spotify app just crashes.

Android at Samsung Galaxy.

Any hint welcome. Thanks.

Re: app crashes at android after certain search attempts

Adam_B — Tue, 05 Jan 2016 08:48:34 GMT

Hey @dpastorruiz!

If the app's crashing on you, we'd recommend reinstalling it.

Try following these steps. If you're using an SD card in your device, try removing it before reinstalling the app.

Let us know if that helps.

If it doesn't, can you let us know the version of the app, version of Android, and model of your Samsung?

Also, could you let us know if this is happening over WiFi or 3G/4G?

Thanks!

Re: app crashes at android after certain search attempts

dpastorruiz — Tue, 05 Jan 2016 13:58:08 GMT

I finally forced an upgrade (do not know why it was not done automatically) and issue was solved.

Thank you very much.

Re: app crashes at android after certain search attempts

jbl1788 — Mon, 01 Jan 2018 16:23:37 GMT

Galaxy s2, over wifi, I have reinstalled twice and removed the sdcard and still crashes druing search. what now?