topic Reset account in Android

Reset account

halimairr — Mon, 18 Jan 2016 19:10:07 GMT

Hi, can I reset my spotify account so all my recent numbers dissapear?

I already tried to delete them one by one but they come back.

thanks.

Re: Reset account

Jordi — Mon, 18 Jan 2016 19:37:22 GMT

Hi there and welcome to the community

What exactly do you mean with recent numbers?

If you really want to reset your account, then I'd suggest to create a new account. That is the fastest and easiest way to do a reset, and it doesn't require help from Customer Support.

Re: Reset account

halimairr — Mon, 18 Jan 2016 19:51:23 GMT

Is this possible with the same email-adress and bank account?

Re: Reset account

Jordi — Mon, 18 Jan 2016 20:44:51 GMT

It's not possible to use the same e-mail without removing your current account. If you cancell your subscription, then you should be able to reuse the payment information on a different account.

If you want to go for the same e-mail, then it's best to get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter.