https://community.spotify.com/t5/Android/Premium-not-working/m-p/1280123#M54121 <P>Hey!</P><P>&nbsp;</P><P>It seems you need help logging onto your Premium account. It's best if you can get all the info you have like&nbsp;a<SPAN>ny email addresses or usernames you may have used to make an account (even if you don't think you used them for Spotify) and include this in the <A href="https://support.spotify.com/contact-spotify-support/" target="_self">Contact form</A>.</SPAN></P><P>&nbsp;</P><P><SPAN>The Support team will be glad to help and see if you have any duplicate accounts lurking around.</SPAN></P><P>&nbsp;</P><P><SPAN>Hope this helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Mon, 25 Jan 2016 23:46:03 GMT user-removed 2016-01-25T23:46:03Z https://community.spotify.com/t5/Android/Premium-not-working/m-p/1280117#M54120 When logged in its says I'm on spotify free but I'm not i have been paying for premium for several months. The problem started when I lost my phone and brought a new phone and reset my old phone. But this shouldn't have caused it your go from me getting premium to free? Please help I have unistalled and installed the spotify app and still nothing Mon, 25 Jan 2016 23:21:20 GMT https://community.spotify.com/t5/Android/Premium-not-working/m-p/1280117#M54120 makere1322 2016-01-25T23:21:20Z https://community.spotify.com/t5/Android/Premium-not-working/m-p/1280123#M54121 <P>Hey!</P><P>&nbsp;</P><P>It seems you need help logging onto your Premium account. It's best if you can get all the info you have like&nbsp;a<SPAN>ny email addresses or usernames you may have used to make an account (even if you don't think you used them for Spotify) and include this in the <A href="https://support.spotify.com/contact-spotify-support/" target="_self">Contact form</A>.</SPAN></P><P>&nbsp;</P><P><SPAN>The Support team will be glad to help and see if you have any duplicate accounts lurking around.</SPAN></P><P>&nbsp;</P><P><SPAN>Hope this helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Mon, 25 Jan 2016 23:46:03 GMT https://community.spotify.com/t5/Android/Premium-not-working/m-p/1280123#M54121 user-removed 2016-01-25T23:46:03Z