topic Re: My Discover reccomendations dissapeared in Android

My Discover reccomendations dissapeared

Beltane575xx — Thu, 25 Feb 2016 20:38:02 GMT

Hi...I have a Spotify premium account and I utilize Spotify on an LG Android smartphone...Anyways all of a sudden I clicked on the "Discover" tab today and all of a sudden the whole page is blank & wiped clean...why did this occur? I tried to do a reinstall but that still did not fix the matter. Im very upset because ive always relied on the Discover feature to discover reccomended new releases..artists that I would be into that are similiar to what I like..etc...I always loved how it would be updated nearly everyday with new selections...please help..how do I restore this feature?

Re: My Discover reccomendations dissapeared

griz — Fri, 26 Feb 2016 07:05:16 GMT

It happened to me today. I've uninstalled the app, rebooted and reinstalled. Still the discover page shows nothing. I tried my account on an ios device, and it seems fine. Looks like an android issue. Please fix it, thanks.

Re: My Discover reccomendations dissapeared

bosshq2 — Fri, 26 Feb 2016 14:01:00 GMT

Agreed. Reinstall does nothing for me either. Seems to work fine in windows app and web player, just not the android app.

Re: My Discover reccomendations dissapeared

Beltane575xx — Fri, 26 Feb 2016 14:59:38 GMT

I appreciate all the feedback..at first I didnt know if it was just me experiencing this issue..however it seems like a more widespread Android bug/issue..Im just hoping Spotify can fix this before the new "Discover Weekly" arrives Monday...because after the first day the new Discover Weekly arrives..the only way I can access that playlist is by clicking the Discover page which atm is still blank.

Re: My Discover reccomendations dissapeared

Beltane575xx — Fri, 26 Feb 2016 15:06:25 GMT

Spotify...please fix this...its only been 1 day so far...butI am already dearly missing the Discover feature which at the moment..I can only access via my Android device...been a Premium member since September 2014..and never had a technical issue untill now regarding the Discover tab..

Re: My Discover reccomendations dissapeared

Beltane575xx — Fri, 26 Feb 2016 16:23:38 GMT

Good news...the Discovery feature issue for my Android device has been fixed & is working again...hope everybody else who had this issue is doin' fine now too....thank you Spotify..=)

Re: My Discover reccomendations dissapeared

aurorasz — Sat, 07 Oct 2017 21:10:59 GMT

Same

Re: My Discover reccomendations dissapeared

aurorasz — Sat, 07 Oct 2017 21:11:17 GMT

Same