https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305448#M56219 <P>I have not tried it away from my home yet, I just subscribed a few days ago...</P><P>&nbsp;</P> Thu, 10 Mar 2016 22:58:49 GMT dellana50 2016-03-10T22:58:49Z https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305304#M56202 Hi i have tried everything with my Samsung Galaxy S5,<BR />Including install/uninstall several times, still i cannot play songs as it keeps saying no internet connection..<BR />I am close to my router and signal is very strong plus everything else works with no problems!..is there an update i do not know about? Please help..thank you..<BR />. Thu, 10 Mar 2016 19:22:19 GMT https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305304#M56202 dellana50 2016-03-10T19:22:19Z https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305388#M56210 What does do you have? Is UPnP enabled and firewall set to allow Spotify through? Thu, 10 Mar 2016 21:41:51 GMT https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305388#M56210 Daniel 2016-03-10T21:41:51Z https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305390#M56211 Also, are you able to connect on mobile data? If so, then it's obviously an issue with youryour router /isp Thu, 10 Mar 2016 21:42:27 GMT https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305390#M56211 Daniel 2016-03-10T21:42:27Z https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305428#M56215 I have android version 5.0, latest update feb 18th...Sorry I do not know<BR />what UPnP is? and I have free AVG but I do not have any<BR />known firewalls just a virus scanner.<BR />Thank you for helping...<BR /> Thu, 10 Mar 2016 22:23:01 GMT https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305428#M56215 dellana50 2016-03-10T22:23:01Z https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305429#M56216 Thank you for your response Daniel, no, I cannot connect not even with my<BR />data on.<BR /> Thu, 10 Mar 2016 22:26:01 GMT https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305429#M56216 dellana50 2016-03-10T22:26:01Z https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305438#M56218 So when you're out and about and not connected to a wifi network you still cannot connect to Spotify. Also if connected to another wifi access point you cannot get onto Spotify? Thu, 10 Mar 2016 22:46:11 GMT https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305438#M56218 Daniel 2016-03-10T22:46:11Z https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305448#M56219 <P>I have not tried it away from my home yet, I just subscribed a few days ago...</P><P>&nbsp;</P> Thu, 10 Mar 2016 22:58:49 GMT https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305448#M56219 dellana50 2016-03-10T22:58:49Z https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305615#M56238 Ok. Can you try it with another Internet connection so we can see if it's your connection or the phone. Fri, 11 Mar 2016 07:42:49 GMT https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1305615#M56238 Daniel 2016-03-11T07:42:49Z https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1310274#M56742 Thank you Daniel, I called my internet provider and had them reset my router then I uninstalled and re-installed the app. And it now seems to be working fine.<BR />Thank you so much for all the help and time in helping me resolve this issue. Fri, 18 Mar 2016 17:45:09 GMT https://community.spotify.com/t5/Android/Says-i-have-no-internet-connection-but-i-do/m-p/1310274#M56742 dellana50 2016-03-18T17:45:09Z