Notifications are in Spanish

tdub1 — Fri, 25 Mar 2016 15:45:58 GMT

All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone es
Lee seeing this?

Nexus 5 - 6.0.1 -
Spotify 4.9.0.992

Re: Notifications are in Spanish

Bittencourt — Fri, 25 Mar 2016 17:26:20 GMT

Hi @tdub1,

Spotify gathers your location from two places normally so it is worth checking out both:
- The country set on your online profile:
https://www.spotify.com/account/profile/
- The country your current IP address locates to:
http://www.maxmind.com/en/locate_my_ip

If they both come back correct, I would suggest that you get in touch with Spotify support directly and they can look into this in a little more detail for you. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares, is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them using the online contact form.

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.

Good luck!

topic Notifications are in Spanish in Android

Notifications are in Spanish

Re: Notifications are in Spanish